Support
We read every report. Email support@exoarcade.com and include your build number (shown under the game on the play page, or Settings → bottom of the panel in the app), your browser or device, and what happened.
Playing in the browser
- Requirements: a desktop or laptop with a current Chrome, Edge, Firefox or Safari and WebGL 2. A dedicated or recent integrated GPU is enough. Phones and tablets show a "Play on desktop" notice instead of the game.
- Loading: the first visit downloads the game once (a few tens of MB) and caches it. If loading stalls, use the RETRY button on the play page; if it fails repeatedly, try another browser and tell us which one.
- No sound? Browsers block audio until you interact with the page — click the game once.
- Mouse not looking around? Click the game to capture the mouse. Esc releases it (and pauses). Press P to pause without releasing.
- Fullscreen: the FULLSCREEN button above the game or F11.
- Controller: plug in a standard gamepad and press a button; the game switches automatically.
Controls
| WASD / Arrows | Move |
| Mouse | Camera / aim |
| Left click | Use current tool / fire |
| Right click | Scanner |
| Q / E · scroll | Previous / next tool |
| 1 – 7 | Select tool |
| Space | Dodge |
| F (hold) | Interact: repair, relocate, activate |
| Esc / P | Pause |
Saves
The web edition saves automatically to your browser's storage for aliengarb.com (every 30 seconds, on pause, when you leave the tab, and after extraction). Return in the same browser on the same device and continue. Private/incognito windows and "clear site data" remove the save. Saves are not yet synced between devices — account linking and cloud save are on the roadmap, and existing local careers will be importable when they arrive.
Feedback
Inside the game: Main menu → SEND BETA FEEDBACK (also in the pause menu). On the web this opens your email client with the build details filled in. TestFlight testers can also use TestFlight's built-in screenshot feedback.
Purchases (mobile app)
The Full Reclamation Clearance is a one-time purchase handled by the App Store or Google Play. Use Settings → RESTORE PURCHASE after reinstalling or switching devices on the same store account. Refunds are handled by Apple or Google under their policies. The web edition has no purchases.
Delete my data
AlienGarb uses no email or password. On the web, clear site data for aliengarb.com; on mobile, delete the app. To remove your callsign and scores from the Master Reclaimers leaderboard, email support with your callsign; we delete the record within 30 days. You can also set your profile to private in Settings.
Known limitations
- Only Scrapfall (Contract #001) is playable; other planets are previews.
- Global rankings come online with the leaderboard service; offline scores queue locally.
- Audio is procedural placeholder audio in this build.
- Safari: pointer capture and gamepad support are less consistent than in Chromium browsers.